95bd's Privacy Policy — Your data is safe with us

95bd (www.95bd.ws) is one of Bangladesh's most trusted online betting and lottery platforms. When you create an account, log in, or use any of our services, we collect certain information. This Privacy Policy explains in full transparency how that information is collected, where it is stored, and how it is used.

This Privacy Policy applies to the 95bd website, mobile app, and all digital services. By using the platform, you are considered to have automatically accepted this Privacy Policy. Please read the full policy carefully before using our services.

We believe that being a trusted platform means more than delivering great service — it also means respecting and taking responsibility for user data. With that commitment in mind, every data-related process at 95bd is governed by international standards.

95bd collects different types of data at various stages. See the table below for details:

How We Collect Your Data

• Directly from you: Via registration forms, KYC documents, and support chat.
• Automatically: Via cookies, log files, and session tracking.
• From third parties: Necessary data received from payment gateways and identity verification services.

95bd never collects sensitive information — such as religion, political views, or health data.

95bd uses collected data solely for specific, legitimate purposes. No information is used unnecessarily or without authorization. Our primary purposes for using your data are:

• Account management: Managing registration, login, identity verification, and account security.
• Payment processing: Processing deposit and withdrawal requests securely.
• Service Improvement: Analyzing user experience to improve the platform.
• Fraud Prevention: Detecting suspicious activity to keep accounts and the platform secure.
• Customer Support: Assisting with issue resolution and customer support.
• Legal obligations: Complying with government regulations and AML/KYC laws.
• Promotions & offers: Sending personalized bonuses and promotions, where you have given your consent.

The 95bd website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Types of cookies

• Essential Cookies: To maintain login sessions and ensure platform security — the platform cannot function properly without these.
• Functional Cookies: To remember your preferences, such as language settings and layout.
• Analytics Cookies: To understand which pages are used most and by how many users — all data is fully anonymized.
• Marketing Cookies: To show you relevant ads, only with your consent.

Cookies can be disabled through your browser settings, though some features may not work as expected. A cookie consent banner will appear on your first visit, where you can set your preferences.

95bd never sells your personal information. However, data may be shared on a limited basis in certain specific circumstances:

• Payment providers: Authorized payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
• Identity verification services: With authorized third parties for KYC verification purposes.
• Technology Infrastructure: Cloud hosting and security service providers — under strict confidentiality agreements.
• Legal obligations: When required by court order or government investigation.

95bd does not retain your data longer than necessary. Retention periods are determined based on the purpose of collection and applicable legal obligations:

• Account Information: For the duration of active account use and up to 5 years after account closure.
• Transaction history: A minimum of 7 years, as required by financial regulations.
• KYC documents: 5 years after verification, or as required by law.
• Betting & gaming logs: Up to 3 years — retained for dispute resolution purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last from 30 days up to 1 year.

Once the retention period expires, your data is automatically deleted or anonymized securely.

As a member of 95bd, you have the following rights over your own data:

• Right to access: The right to request access to the personal data we hold about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request restricted use of your data in certain circumstances.
• Right to Portability: The right to receive a copy of your data in a structured, portable format.
• Right to object: The right to object to marketing communications or certain types of data processing.

Due to legal obligations, it may not always be possible to delete or restrict sharing of certain data. In such cases, we will inform you with an explanation.

Financial transaction security is taken very seriously at 95bd. Here's how we protect your payment information:

• 256-bit SSL encryption applied across all payment channels.
• No full card numbers or mobile banking PINs are stored on 95bd's servers.
• Data protection through payment tokenization.
• Every transaction is monitored in real time by our fraud detection system.
• Any suspicious transaction is immediately blocked and the member is notified.

95bd is strictly for adults aged 18 and over. We never knowingly collect information from anyone under 18. Age verification is mandatory at registration and confirmed through the KYC process.

If we become aware that a minor's information has been collected inadvertently, the account will be closed immediately and all associated data will be permanently deleted. If parents or guardians have concerns about this, support@95bd.wsto get in touch.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

95bd may update this Privacy Policy in part or in full when necessary. In the event of any changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed accordingly.
• Registered members will be notified by email in advance of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Check back on this page regularly to stay up to date with our latest policy.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@95bd.ws
• Response time: Typically within 24–48 hours.
• Data Protection Request: Processed within 30 business days.

We take every complaint seriously and work to resolve it as quickly as possible. Thank you for trusting 95bd.